By management, we will understand the most general principles on the basis of which the organization’s management structure is built and management processes are carried out. Of course, quality and management are interconnected - quality sets the goal and direction of the organization, management determines organizational means to achieve this goal. Hierarchy Organizational Structure Keynote charts a multi-level hierarchical management system in which a superior leader exercises sole leadership over subordinate lower managers and lower managers report only to one person - their immediate superior.