Shipping Policy - Design Templates

If you are interested in design templates and have questions about the shipping policy for a design company selling downloadable templates, we are here to clarify. Our design company aims to provide a comprehensive guide to our shipping policy, ensuring transparency and addressing common concerns.

Free Downloadable Templates

In addition to our paid templates, we offer a range of free downloadable templates. Here's what you need to know about the shipping policy for these templates:

No Shipping Required: Our free templates are entirely digital, and no physical shipping is involved. Simply provide your email address, fill out a simple form, and download the templates immediately.
No Payment Information Required: We do not ask for any payment details when accessing our free templates. Your email address is sufficient to receive the download link.
Need Assistance? If you encounter any issues while downloading our free templates, please feel free to contact our support team. We are here to assist you.

Shipping Policy for Paid Templates

At our design company, we prioritize providing excellent service to our customers. Our shipping policy for paid templates is designed to ensure a seamless experience:

Instant Download: All our templates are available for immediate download upon purchase. There is no waiting for shipping, allowing you to start your project promptly.
Customer Support: Should you have any questions or concerns regarding your order or our shipping policies, do not hesitate to contact our dedicated customer service team. We are here to assist you.

To download our free templates, registration is required. Simply follow the direct link of the desired template to initiate the download process. For paid templates, access is granted after successful payment.

Once you have made the payment through our secure form, you will receive detailed instructions on how to download the product. Please note that the contents of the download package may vary depending on the specific product purchased.

Kindly be aware that the download link will only be sent once your order status is marked as "Paid." You can verify the status of your order by logging in to your account on the "Purchased Contents" page at https://imaginelayout.com/user/PurchasedContents/.

If you have any inquiries regarding order delivery or payment, please reach out to us via email at [email protected] or by filling out the form provided at this link: https://imaginelayout.com/contact-us/. Our dedicated team will respond to your query promptly.