Questions and Answers

General


Q. Why buy templates?

A. The main reason is to save time, effort and money. On our site you can find and select the template that will meet your needs. But most importantly, the templates allow you to quickly change the look of the presentation and present it to your client. This saves a few hours spent on development. The rest of the time you focus on content rather than on the design and layout of your brochure, business cards, post cards, PowerPoint or Keynote presentations.

Q. What can I do with the templates?
A. You are allowed to create presentations using templates. However, you may not resell or distribute the templates.


Compatibility / Formats


Q. What software do I need to work with templates for presentations?

A. To open PowerPoint templates, you need Microsoft ® PowerPoint 2000, 2002, 2003, 2007, 2010, 2013. Templates are also compatible with software OpenOffice. To open Keynote Themes (templates), you need Keynote '08, '09.

Note: Some programs support the opening of the source files of other programs, although some effects may not work and you cannot change it for the better.

Q. Do you have templates that can be opened in Keynote and OpenOffice software?
A. Yes, there are. But you must make sure that the software, that supports the format, installed on your computer.


Purchase / Download


Q. What payment methods do you accept?

A. We accept PayPal and credit cards. Pay by credit card is accepted by AVANGATE.com, which is a known secure payment gateway.

Q. Can I pay with a currency other than US dollars?
A. You can pay by credit card. The amount charged in your currency will depend on the exchange rate at the time of purchase and any conversion fees charged by your credit card company.

Q. How can I download templates after making the purchase?
A. After you make a purchase, and payment is processed without any problems, you need to go to our website and check the status of your order at the console.

Needed: Go to page "http://imaginelayout.com/user/PurchasedContents/", using the user name (email address) and password. Select the template you buy. Click the "Download"

Q. I am not able to download the products what do I do?
A. Our products have to load automatically when you click the download button. If it does not load please let us know.

Q. Orders in anticipation?
A. Please note, if the order is pending, and you have already paid. If everything is ok but you still can not receive your order, please contact us: http://imaginelayout.com/contact-us/. Do not forget to specify the ordering, so we can sort out this issue.

Q. I cannot open the downloaded file (ZIP)?
A. Make sure you have installed the decompressor archives (some versions of MS Windows Supports ZIP-folders automatically).
For Windows - WinZip 9.x
For the Mac - Stuffit Expander 10.x

Q. I forgot my password. How then can I get my order?
A. You need to recover your password. To do this follow http://imaginelayout.com/user/recover/.

Q. How can I change my password?
A. Login to "Modify your account" (http://imaginelayout.com/user/account/). You will see a form to fill out (You can change your current password and other information).

Q. Can I purchase a specific image without a template?
A. No! Under our conditions, templates are sold together with the images. However, after the purchase you will be separately designed template and images.


Settings


Q. Can I change the size of the Keynote Themes and PowerPoint templates (increase or decrease)?

A. All templates are available with standard sizes, but you can resize them by yourself.

Q. How to apply a template to a finished presentation?
A. Open the presentation. Select "Apply Design Template" from the "Format" menu. Select the desired template and click the "Apply"

Q. How to modify an existing background in the presentation?
A. To change the background on a slide presentation press right-click and choose "Background". Then In the pop-up window, click on "photo" and then "Select Picture".

Q. How do I print brochures using your template?
A. You need to insert only the logo and the contents of the booklet. Brochures can be printed at home or in a commercial print shop.